How to cancel a subscription? Can I get a refund?

By Stanislav Godomskyi

updated 2 months ago

You can request to cancel your subscription at any time. This can be done via the user interface or by contacting us through our support channels.

After we have received your request, the subscription will be scheduled for cancellation at the end of the prepaid period. This means that our service will work for you until the end of the current subscription term and then stop, without renewal for the next term. 

You may request to stop the subscription immediately, but there will be no refund for the unused time.

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